Terms of Service
These Terms of Service (“Terms”) govern your access to and use of Retainer Ledger (the “Service”), provided by The Second Click, Inc. (“we,” “us”). By creating an account or using the Service, you agree to these Terms. If you are using the Service on behalf of an organization, you represent that you are authorized to bind that organization.
Accounts
You are responsible for the accuracy of the information you provide, for safeguarding your credentials, and for all activity under your account. Notify us promptly of any unauthorized use.
Acceptable use
- Do not use the Service to violate any law or third-party right.
- Do not attempt to disrupt, reverse engineer, or gain unauthorized access to the Service or its data.
- Do not upload content you lack the right to use, or that is unlawful, harmful, or infringing.
Your data
You retain ownership of the agency and client data you submit (“Customer Data”). You grant us a limited license to host and process Customer Data solely to provide and improve the Service. Our handling of personal data is described in our Privacy Policy.
Subscriptions and trials
Paid plans, free trials, and billing terms — where offered — will be described at sign-up or in an order. Fees are non-refundable except as required by law or expressly stated. We may change pricing prospectively with reasonable notice.
Third-party services
The Service relies on third-party providers (such as hosting, email, and AI processing) and may integrate with services you connect. We are not responsible for third-party services, which are governed by their own terms.
Availability
We work to keep the Service available and reliable but do not guarantee uninterrupted operation. We may modify, suspend, or discontinue features from time to time.
Disclaimers
The Service is provided “as is” and “as available” without warranties of any kind, whether express or implied, to the fullest extent permitted by law. AI-generated summaries and recommendations are informational and may contain errors; you are responsible for reviewing them before relying on them.
Limitation of liability
To the maximum extent permitted by law, we will not be liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits or revenues. Our total liability for any claim relating to the Service will not exceed the amounts you paid us for the Service in the twelve months before the claim.
Termination
You may stop using the Service at any time. We may suspend or terminate access if you breach these Terms or if necessary to protect the Service. On termination, your right to use the Service ends; sections intended to survive will remain in effect.
Changes to these Terms
We may update these Terms from time to time. We will revise the “Last updated” date above and, where appropriate, notify you of material changes. Continued use after changes take effect constitutes acceptance.
Contact
Questions about these Terms? Email hello@retainerledger.com.